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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Apaipong

October 3, 2024

5  out of  5
rating by Kevin Apaipong
"Thank you to Jenny for helping me get the best insurance policy I’ve ever had! She was so nice and knowledgeable. Will definitely be sticking with State Farm because of Jenny"
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merly manalo

September 10, 2024

5  out of  5
rating by merly manalo
"I’m satisfied the customer service."
We responded:
"Merly, thank you for the five star review! We appreciate you and your business. - Lori"
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wendy velazquez

September 6, 2024

5  out of  5
rating by wendy velazquez
"Lori was very helpful and polite during our call. She explained everything in great detail and did 3 different quotes for me so that I could compare to other agency rates I received. She took the time to compare the coverage, downpayment and monthly payments from other agencies to the quotes she gave me and overall was extremely informative for a first time insurance buyer. Thank you Lori for all of your help! I really appreciated your time!!"
We responded:
"Thank you for taking the time to leave such a kind review, Wendy! We appreciate you and your business. We look forward to serving your insurance needs for years to come! - Lori"
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Thalia Temores

September 6, 2024

5  out of  5
rating by Thalia Temores
"Jenny was such an amazing person to work with! She made the whole process super easy. I even had my mom switch a few minutes after completing the process with Jenny! Definitely recommend."
We responded:
"Thalia, Thank you for the 5-star review. We value your business, I agree with you, Jenny is amazing! We are a family at State Farm and always here to help you with any questions you may have! Thank you for your business, we really appreciate you. Lori Dwight"
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Family Vines

September 5, 2024

5  out of  5
rating by Family Vines
"Jenny was So helpful and knowledgeable and had my best interest in mind! Thank you for your help"
We responded:
"Family Vines, Thank you for your 5 star review! We so appreciate your business and trust. I agree, Jenny is wonderful, she loves what she gets to do every day. Thank you again! Lori"
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Paula Thompson

July 30, 2024

5  out of  5
rating by Paula Thompson
"Jenny is great! Lori is great! Love my State Farm agents!"
We responded:
"Paula, taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for sharing! - Lori "
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sharmain jackson

July 22, 2024

5  out of  5
rating by sharmain jackson
"Everytime i call Jenny gives me the best help possible. She’s such an amazing person to have on the team. I’d definitely give her 10/10 for her communication and customer service. Thanks so much for being you Jenny!"
We responded:
"Sharmain, I’m so glad we were able to give you the confidence with your chosen policy. We promise to continue giving you an exceptional service with our steadfast dedication throughout your time with us. - Lori"
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Victor Pena

July 22, 2024

5  out of  5
rating by Victor Pena
"Highly Recommended. Jenny was great. She help me out with my life Insurance"
We responded:
"Victor, your recommendation has given my team and I so much joy. That is one of the highest compliments that we receive. Thank you! - Lori"
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Kiara Payne

July 17, 2024

5  out of  5
rating by Kiara Payne
"I recently had the pleasure of working with Lori Dwight, to get car insurance, and I must say, the experience was fantastic! From start to finish, the process was smooth and hassle-free. The staff I worked with was knowledgeable, friendly, and incredibly helpful. She took the time to explain all my options, ensuring I understood each coverage detail and what would work best for my needs and budget. The quote I received was competitive, and I felt confident that I was getting great value for my money. What stood out the most was the personalized attention I received. I never felt like just another customer; Lori genuinely cared about my situation and worked diligently to provide the best possible solution. I highly recommend Lori for anyone looking for reliable and affordable car insurance. Her team’s professionalism and dedication to customer satisfaction are truly commendable. Thank you, Lori, for making this process so seamless!"
We responded:
"Kiara, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Lori"
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marcg_elartist

July 14, 2024

5  out of  5
rating by marcg_elartist
"I’m so relieved to have found someone on a Saturday to provide me with a quote and insurance. I haven’t been able to get a quote with a live person. Jenny not only gave me the best rate with State Farm but she explained each coverage to me and I didn’t have to pay any monthly fees, or down payments. I only paid my first month to get the insurance started. The best experience I’ve ever had when dealing with insurance. After being dropped by my prior insurance company and not getting calls back for quotes I’m so relieved to have gotten insurance with State Farm after I googled which is the best rated insurance in CA. 😀👍🙏"
We responded:
"Marc, Thank you for you review and noticing we work on being able to help our policyholders, Saturdays and evenings. We really appreciate your support and appreciate your business. Please know we will always be there for you in whatever insurance needs you may have. Thank you again! Lori "
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Pamela Kramer

July 10, 2024

5  out of  5
rating by Pamela Kramer
"When I was looking for info on car insurance, Jenny in this office was amazing! I have to say, she was more MUCH more informative than representatives at the insurance company I've used since 1986. She gave a quote within minutes, and also was patient and incredibly knowledgeable with the MANY questions I asked."
We responded:
"Pamela, Thank you so much for the review and giving us the opportunity to do business with you. Jenny is amazing and valued, she loves what she gets to do everyday and is very passionate about educating people about the importance of proper insurance. Thank you again for the review! Lori"
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Jade Thai

June 17, 2024

5  out of  5
rating by Jade Thai
"By far, the best experience I’ve ever had buying insurance. Jenny was so helpful and understanding, and treated me like a human rather than just another customer. Thank you!"
We responded:
"Jade, I am so happy to hear about your great experience with us. We appreciate your review! - Lori "
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Gil Family

May 26, 2024

5  out of  5
rating by Gil Family
"I recently called Lori Dwight’s office and had the pleasure to talk to their newest employee, Rebecca. She was very nice and handled all my billing questions with great detail. 👍🏻"
We responded:
"Hello, thank you kindly for the nice review and feedback about the service you received from Rebecca. My team and I are always thrilled to assist you with your insurance needs! - Lori "
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alfred lopes

May 24, 2024

5  out of  5
rating by alfred lopes
"Best insurance! Jenny has been amazing help! she is very knowledgeable and always makes sure my family and I get the best coverage within our budget. Highly recommended. Reyna G."
We responded:
"Reyna, we will always go above and beyond to exceed your customer service expectations! My team and I will always be here to support your insurance needs as your loyalty means the world to us. Thank you for your thoughtful review and feedback about Jenny. - Lori "
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Ava Bernstein

May 13, 2024

5  out of  5
rating by Ava Bernstein
"While searching for new car insurance, I was so fortunate to call Jenny at Lori's office. Right from the beginning, she was knowledgeable and caring. She was able to give me sound advice and answered all of my questions. I would recommend this office to anyone who is interested in getting insurance. They do not try to sell more than you need. They find out enough about your situation to advise you logically. This was the easiest and best insurance buying process that I have ever had. Thank you Jenny!!"
We responded:
"Ava, our goal will always be to leave you with a satisfying experience. The best compliment my team and I can get is being recommended to others! Thank you for taking the time to share this! - Lori "
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Noemi Flores

May 10, 2024

5  out of  5
rating by Noemi Flores
"Great help and service from the moment they reached out to me thank you Jennifer for all of your help! I got it done quickly and efficiently as well I got what I need in my insurance and I’m insured now that makes me happy and I’m happy to be a customer for them now :)"
We responded:
"Thank you, Noemi! We're glad to hear that you had a great experience with our team. We will continue to always be here to support your insurance needs! - Lori "
Profile photo of Tiffani Tillett

Tiffani Tillett

May 7, 2024

5  out of  5
rating by Tiffani Tillett
"Really Kind and helpful customer service"
We responded:
"Thank you, Tiffani! I’m happy your insurance experience was so positive! - Lori "
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Carol Bylsma

May 7, 2024

5  out of  5
rating by Carol Bylsma
"I have been a State Farm Customer for over 30 years.My policy was started and carried through Ron Winston's office, and my representative that always has gone above normal expectations Is Jenny Gill. I can't say that, I've had any bad experiences with State Farm Insurance since my first time driving, @ 16 to now at 61."
We responded:
"Carol, thank you for the amazing review and your loyal business over the years. Jenny is a great asset to our agency and we are so glad to hear that she provided wonderful service. - Lori "
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cynthia de haro

May 7, 2024

5  out of  5
rating by cynthia de haro
"The couple times ive called for help with issues i had very good response. Very friendly and helpfull."
We responded:
"Cynthia, taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for sharing! - Lori "
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Diona Britschgi

May 7, 2024

5  out of  5
rating by Diona Britschgi
"Jenny, I wanted to take a moment to express my gratitude for the exceptional service you've provided. Your attention to detail, prompt responses, and dedication to addressing my concerns have truly made my experience seamless and enjoyable. Thank you for going above and beyond to ensure that I have the right coverage and understanding of my policy. Your professionalism and expertise have been invaluable, and I greatly appreciate your commitment to excellent customer service. Keep up the fantastic work! Thank you 🙏 Diona Britschgi"
We responded:
"Diona, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Lori"
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Karen Walker

May 7, 2024

5  out of  5
rating by Karen Walker
"Super friendly and knowledgeable. And NO crazy long on hold wait time!!! I was on hold to cancel the old insurance for an hour and ten minutes. So nice to deal with local people in a local office. Jenny was fabulous! Thank you Lori Dwight State Farm office!!"
We responded:
"Karen, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Lori"
Profile photo of Irma Hernandez CA-LONG BEACH

Irma Hernandez CA-LONG BEACH

May 6, 2024

5  out of  5
rating by Irma Hernandez CA-LONG BEACH
"Great customer service and helpful!"
We responded:
"Irma, thank you for the kind feedback! - Lori"
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Roger Rees

April 30, 2024

5  out of  5
rating by Roger Rees
"I have communicated with many auto insurance companies over the years. However, Jenny and State Farm have gone the extra mile. She was patient, knowledgeable throughout, and was able to walk me through step by step. I highly recommend Jenny and State Farm for anyone’s auto insurance needs."
We responded:
"Thank you for the 5 star review and recommendation, Roger! We strive to provide you with the customer care that you deserve and go the extra mile to do so! It is always our pleasure to be able to assist you with any of your insurance questions or needs! - Lori "
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Cornelius Pumperdink

April 24, 2024

5  out of  5
rating by Cornelius Pumperdink
"I've moved several times and have been a loyal customer with this State Farm office since Ron was there. Lindsay, Jenny, and Lori are amazing and their customer service is impeccable. Thank you for providing me the best rates and excellent customer service!"
We responded:
"Cornelius, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Lori "
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Sonia Vargas

April 24, 2024

5  out of  5
rating by Sonia Vargas
"For over 30 years I have been insured (home, auto, life, disability) with this State Farm location, I have always been greeted with a smile and genuine willingness to be helped. I have referred several family members and it’s very nice to have Jenny help my family members that only speak Spanish! We all highly recommend this office."
We responded:
"Sonia, our goal will always be to leave you with a satisfying experience! The best compliment my team and I can get is being recommended to others! Thank you for taking the time to share this! - Lori "